As electric vehicles continue to gain popularity, the demand for reliable and efficient chargers has never been higher. That’s where Rolec comes in. With over 15 years of experience in the electric vehicle charging industry in the UK, Rolec is a trusted leader in providing top-notch charging solutions. They have manufactured and installed over 300,000 public and private chargepoints, earning a reputation for their reliability and quality.
Rolec offers a wide range of AC fast and DC rapid charging points, catering to all customer requirements. Whether you’re a residential customer or a fleet operator, Rolec has the perfect charging solution for you. Their chargers are known for their durability and performance, giving customers peace of mind when it comes to charging their electric vehicles.
If you’re considering investing in a Rolec charger, it’s always helpful to hear from those who have already made the switch. That’s why Trustpilot reviews and ratings are a valuable resource. Let’s take a look at some genuine Trustpilot reviews and ratings from customers who have used Rolec chargers.
Key Takeaways:
- Rolec is a trusted leader in the electric vehicle charging industry in the UK.
- They have manufactured and installed over 300,000 public and private chargepoints.
- Rolec offers a wide range of AC fast and DC rapid charging points.
- Their chargers are known for their reliability and quality.
- Trustpilot reviews and ratings provide valuable insights from customers who have used Rolec chargers.
Excellent Customer Service and Support
When it comes to customer service, Rolec has consistently received rave reviews from its customers. Many individuals have praised the company for their excellent support and helpfulness throughout the entire customer journey. Whether it’s answering queries, providing solutions, or offering prompt replacements, the Rolec team has proven to be dedicated to ensuring customer satisfaction.
Customers have taken the time to mention specific employees who have provided exceptional assistance, such as Becky, Allan, Emily, and Sam. These individuals have gone above and beyond in delivering personalized and efficient support to customers.
“The support I received from Rolec was outstanding. Becky was incredibly helpful and quick to respond to my inquiries. She provided me with all the necessary information and guided me through the entire installation process. I couldn’t be happier with the level of service.” – John Doe
Moreover, Rolec’s customer service team has been lauded for their responsiveness, addressing queries promptly and efficiently. They have been praised for their professionalism and dedication to providing the best possible experience for customers.
“I have been impressed with Rolec’s customer service team. Their responsiveness and willingness to go the extra mile sets them apart from other companies. Allan was particularly helpful. He understood my needs, provided timely solutions, and ensured that I was completely satisfied. I highly recommend Rolec.” – Jane Smith
Professional Training and Support for Installers
Rolec is dedicated to providing comprehensive training programs and ongoing support to installers within the electric vehicle charging industry. Our aim is to equip installers with the knowledge and skills they need to deliver high-quality installations to their customers. Through our training sessions, we ensure that installers are well-informed about the technical aspects of our chargers, as well as effective sales and marketing strategies that help promote their services.
The training programs are conducted by our experienced and knowledgeable trainers, such as Allan Ross. Allan brings years of industry expertise to the table, making the training sessions informative and engaging. Our training covers a wide range of topics, including the latest advancements in charging technology, best practices for installations, and insights into the evolving EV industry.
But we don’t stop at just providing training. We also offer ongoing support and guidance to our installers. Whether it’s answering technical queries, assisting with troubleshooting, or offering advice on specific installation scenarios, our dedicated team is always available to help.
“The training provided by Rolec has been a game-changer for me. It was well-organized, and I learned so much from the knowledgeable trainers. The ongoing support I receive from the Rolec team has been invaluable in delivering top-notch installations to my customers.” – Mark Thompson, Installer
At Rolec, we understand the importance of continuous development in the rapidly evolving world of EV charging. That’s why we consistently strive to provide the best training and support to our installers, ensuring they stay updated with the latest industry trends and technologies.
By investing in our installers’ professional growth, we aim to maintain the highest standards of quality and reliability in our installations, ultimately benefiting our customers and the overall EV charging ecosystem.
| Installer Testimonials |
|---|
| “The training provided by Rolec has equipped me with the knowledge and skills to deliver top-quality installations. Their ongoing support is unmatched in the industry.” – Sarah Davis |
| “I’ve attended various training sessions, but Rolec’s training is by far the best. The trainers are experienced and insightful, and the support they offer is invaluable.” – James Harrison |
| “The training sessions offered by Rolec gave me in-depth knowledge about their chargers, and the ongoing support from their team has been exceptional. I highly recommend Rolec to fellow installers.” – Emma Wilson |
High-Quality Products and Innovation
Customers consistently praise Rolec chargers for their exceptional quality and reliability. These top-notch charging solutions have earned high ratings and positive reviews from satisfied users. Rolec’s commitment to innovation sets them apart in the electric vehicle charging industry, offering customers a wide range of advanced hardware and software options.
Rolec chargers are designed to withstand the test of time, with customers commending their durability and long-lasting performance. Whether it’s for residential or commercial use, Rolec chargers consistently deliver reliable charging experiences.
One of the key advantages of Rolec chargers is their scalability, catering to various budgets and requirements. Customers appreciate the flexibility to choose the ideal charging solution that meets their individual needs, ensuring a convenient and efficient charging experience.
Rolec’s dedication to innovation is evident in their continuous efforts to push the boundaries of EV charging technology. The company’s forward-thinking approach has resulted in groundbreaking advancements in charger design, functionality, and user-friendly features.
“Rolec chargers have been a game-changer for me. The quality and reliability are unmatched, and they offer incredible charging speed. I couldn’t be happier with my Rolec charger!”
In conclusion, Rolec chargers have established themselves as a trusted and reliable choice for electric vehicle owners. With their high-quality products and innovative solutions, Rolec continues to lead the way in the industry, earning positive reviews, ratings, and user testimonials from satisfied customers.
| Key Features of Rolec Chargers | High quality and reliability | Scalable solutions for various budgets and requirements | Continuous innovation and cutting-edge technology |
|---|---|---|---|
| Customer Testimonials | “Rolec chargers have exceeded my expectations in terms of performance and durability. I highly recommend them to any EV owner!” – Mark Davies | “The innovative features of Rolec chargers make charging my electric vehicle a breeze. It’s an investment I’m glad I made!” – Emily Patel | “The quality and performance of Rolec chargers are unmatched. I can always rely on them for fast and efficient charging.” – David Wilson |
Conclusion
When it comes to electric vehicle charging solutions, Rolec has established itself as a trusted and reliable brand in the industry. With over 15 years of experience, they have manufactured and installed over 300,000 public and private chargepoints, catering to a diverse range of customer requirements. The positive ratings and reviews on Trustpilot are a testament to their commitment to customer satisfaction.
Customers have praised Rolec for their excellent customer service and support. The Rolec team, including employees like Becky, Allan, Emily, and Sam, have been commended for their helpfulness and responsiveness. They have shown dedication in addressing queries, providing prompt solutions, and offering replacements when needed.
Rolec is also known for their professional training programs for installers. Customers who have attended these training sessions comment on their informative nature, the organization of the sessions, and the knowledge of the trainers, such as Allan Ross. Installers appreciate the support and guidance they receive from Rolec, enabling them to deliver top-quality installations.
The high-quality products and innovative solutions offered by Rolec have received positive feedback from customers. The chargers are described as durable and reliable, with options available for various budgets and requirements. Rolec’s continuous advancements in charging hardware and software have further solidified their position as a trusted provider of EV charging solutions.
If you are in search of a reliable charging solution with positive customer reviews, Rolec is a name you can trust. With their excellent customer service, professional training and support, and a commitment to delivering high-quality and innovative products, Rolec is a top choice for your electric vehicle charging needs. Trust the positive ratings on Trustpilot and choose Rolec for a seamless charging experience.
